I'm guessing I'm not the first parent to say that. I expected a headache, but actually although it was certainly a noisy environment, it was really pretty nice. Granted, we went on a Tuesday evening instead of a Saturday, but it was quite the pleasant place to celebrate my little guy's sixth birthday. I also expected not much in the way of customer service and was wrong there as well. The staff at the Hickory Hollow location was wonderfully attentive and friendly.