Customer is looking at the cassettes in the country music section, somewhere around the E part of the alphabet. Customer flags me down, giving me attitude. "You're a record store, right? You don't have any Elvis?"
I can't do much more than walk the customer down to Rock 'n Roll and stop him in front of the Mr. Presley's alphabetized place on the wall of rockers. "Here ya go," I say. He can choose from so much from The King of Rock n' Roll. And I can go back to price checks or whatever.
But there's more. "I bet you guys lose a lot of sales by hiding him way over here."
Probably; but I'm at peace with that. And Kenny G plays on.